For Items Purchased Online:
If there is a problem with your order, please contact Seattle’s Private Reserve immediately via email so we can promptly resolve it for you.
To start the return process, send us an email and we’ll promptly provide you with detailed instructions on how to return your merchandise for a refund or exchange.
Damaged Items and Shortage Claims
Please inspect all merchandise immediately upon receipt. Any damaged or missing items should be reported by emailing us.
If, at any time, you have questions about returning an item purchased on seattlesprivatereservestore.com, please email us.